Terms and Conditions

TERMS OF SERVICE

Last updated: April 2026

Please read these Terms of Service carefully before using the SnuggleNest website or placing an order. By accessing or using mysnugglenest.com, you agree to be bound by these terms.


1. GENERAL

These Terms of Service apply to all visitors, customers, and users of mysnugglenest.com ("the Site"), operated by SnuggleNest ("we", "us", "our").

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the new terms.


2. ELIGIBILITY

By using this Site, you confirm that you are at least 18 years of age, or that you have the consent of a parent or legal guardian. You agree to provide accurate, current, and complete information when placing an order.


3. PRODUCTS

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without notice.

We have made every effort to display product colours and images as accurately as possible. However, we cannot guarantee that your device screen will display colours exactly as they appear in person.


4. PRICING

All prices are listed in USD and are subject to change without notice. We reserve the right to refuse or cancel any order if a pricing error has occurred, including after an order has been placed and payment processed. In such cases we will notify you and issue a full refund.


5. ORDERS & PAYMENT

By placing an order, you are making an offer to purchase the selected product(s). We reserve the right to accept or decline any order at our discretion.

Payment must be made in full at the time of purchase. We accept major credit and debit cards and other payment methods available at checkout. All transactions are processed securely.


6. SHIPPING & DELIVERY

We ship to the United States and Australia. Estimated delivery times are 2–4 weeks from the date of dispatch. These are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier issues, or circumstances beyond our control.

Once your order has shipped, a tracking number will be sent to your email address. SnuggleNest is not responsible for delays caused by shipping carriers or customs authorities.


7. RETURNS & REFUNDS

Our refund and return policy is outlined in full on our Refund Policy page at mysnugglenest.com. By placing an order you agree to the terms of that policy.


8. CONSUMER GUARANTEES (AUSTRALIA)

Customers in Australia have rights under the Australian Consumer Law that cannot be excluded. Nothing in these terms limits or excludes any rights you may have under applicable Australian consumer protection legislation.


9. INTELLECTUAL PROPERTY

All content on this Site including text, images, logos, graphics, and product descriptions is the property of SnuggleNest and may not be copied, reproduced, or used without our prior written permission.


10. PROHIBITED USE

You agree not to use this Site for any unlawful purpose, to submit false or misleading information, to attempt to gain unauthorised access to any part of the Site or its systems, or to engage in any conduct that could damage or impair the Site or its users.


11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, SnuggleNest shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any products purchased through it.

Our total liability to you in connection with any order shall not exceed the amount paid for that order.


12. DISCLAIMER

This Site and its contents are provided on an "as is" basis. We make no warranties, expressed or implied, regarding the accuracy, reliability, or completeness of any content on the Site.


13. GOVERNING LAW

These Terms of Service are governed by the laws of the United States. For customers in Australia, applicable Australian consumer laws also apply and take precedence where required.


14. CONTACT US

If you have any questions about these Terms of Service, please contact us:

Email: support@mysnugglenest.com
Website: mysnugglenest.com

We aim to respond to all enquiries within 1–2 business days.